Privacy Statement
Privacy Statement The Faithful B.V.
At The Faithful B.V. we operate an online platform offering a wide range of Christian
products, including clothing, jewelry, accessories, and art prints. To facilitate this, we
must process personal data of our customers. We also process personal data of our
suppliers, business partners, job applicants, and visitors to our website. This privacy
statement outlines how we process personal data of data subjects and users of our
website: www.thefaithfulmarket.com.
1. Data controller
Company name: The Faithful B.V.
Address: Email: info@thefaithful.net
Schokkershaven 12, 3331 MN Zwijndrecht, The Netherlands
2. Personal data we process
We process various types of personal data, depending on the category of data subject.
Below is an overview of the types of personal data we may process for each category.
Customers, Business Partners, and Suppliers:
- Company name;
- Company address details;
- Chamber of Commerce registration number;
- First and last name;
- Residential address;
- Date of birth;
- Telephone numbers (business, private, landline, mobile);
- Email addresses;
- Job title;
- Gender;
- Nationality;
- Social media account;
- PayPal account;- Payment details such as bank account number;
- Customer number and invoice number.
Employees of The Faithful B.V.:
- First and last name;
- Address details;
- Date of birth;
- Telephone numbers (business, private, landline, mobile);
- Email addresses;
- Bank account number;
- Job title;
- Employment terms such as gross salary and pension details.
Job Applicants:
- Contact details such as full name, gender, age/date of birth, address, email, and
telephone number;
- Curriculum vitae and cover letter, and any relevant personal data contained therein,
such as previous positions, salary, references, and education.
Website Visitors:
- Contact details provided when reaching out via email, such as full name, email
address, telephone number, and other personal data;
- IP address and data about your online activity, such as your interaction with our
website, location, and IP address (see our Cookie Statement for more information).
Reasons for processing personal data
We process personal data because you have given us consent, you use our services,
and/or we are legally obligated to process such data.In some cases, we have a legitimate interest in processing your data. This includes
ensuring the smooth operation of our business, maintaining legal evidentiary positions,
and safeguarding our legal interests. We will only process the minimum amount of
personal data necessary to serve these purposes.
Personal data we process may have been provided by you directly, by another data
subject, or obtained from public sources such as the Dutch Chamber of Commerce or
social media accounts.
3. Processing purposes, legal grounds, and retention periods
Contact
If you contact us via email or social media, we will receive your personal data in order to
respond.
Legal grounds: Consent and legitimate interest (it is in our interest to maintain records of
previous communication).
Retention period: Up to 5 years.
Sending quotes
If you request a quote, we will process your personal data to send it to you.
Legal ground: Performance of a contract.
Retention period: 7 years, due to legal administrative obligations.
Calendar management
When scheduling an appointment with you, we will need your personal data.
Legal grounds: Consent and performance of a contract.
Retention period: No specific period; no longer than strictly necessary.
Provision of services and handling returns/exchanges
We operate an online platform offering Christian products such as clothing, jewelry, accessories, and art prints. This includes processing your personal data to handle returns, exchanges, and any related customer service inquiries.
Legal ground: Performance of a contract.
Retention period: 7 years, due to legal administrative obligations.
Recruitment process
We process personal data during the recruitment of new employees.
Legal ground: Consent.
Retention period: If the applicant is rejected, personal data will be deleted within four
weeks after the end of the application process, unless the applicant consents to data
retention for up to one year.
Contact via social media
We use Facebook, Instagram, X, YouTube, TikTok, Pinterest and LinkedIn. If you
message or interact with us via these platforms, we process your personal data.
Legal grounds: Consent, legitimate interest.
Retention period: Data is stored in our social media accounts and can be deleted upon
request.
Reviews on the Website
We publish reviews on our website to inform others about our services.
Legal ground: Consent.
Retention period: Until the data subject requests deletion of the review.
5. Consequences of not providing personal data
In some situations, providing personal data to us is mandatory for example, when we are
legally obliged to process your data or when it is required to perform a contract. If yourefuse to provide such data, we will inform you of the consequences, which may include
refusing or terminating cooperation.
6. Recipients of your personal data
We only share your personal data with third parties when legally or contractually
required, or when it is necessary to perform or promote our services. If we share your
data with third parties, we do so with appropriate safeguards. We never sell personal
data to third parties.
Your data may be shared with the following third parties:
- Accountant/bookkeeper;
- Accounting software provider;
- Business partners;
- Payroll administration service;
- Insurance agent and insurance company;
- Website hosting provider;
- Website software provider;
- CRM software provider;
- Email server provider;
- Dutch Tax Authorities;
- Payment service providers;
- Delivery services.
Where third parties act as data processors, we have entered into data processing
agreements to ensure your data is adequately protected. These agreements also require
any sub-processors to comply with the same obligations. Third parties that receive
personal data from us may also be considered data controllers themselves. In such
cases, we are not responsible or liable for their data processing activities.
Your personal data is only processed within the European Economic Area (EEA).
7. Access to and security of your personal data
We take the protection of your personal data seriously and implement appropriate
measures to prevent misuse, loss, unauthorized access, unwanted disclosure, or
unauthorized alteration. We use SSL encryption (Secure Sockets Layer), which ensures
that data is unreadable to unauthorized third parties attempting to intercept it.8. Your rights regarding your personal data
Under the GDPR, you have the following rights concerning your personal data:
- The right of access;
- The right to rectification;
- The right to be forgotten;
- The right to restriction of processing;
- The right to withdraw your consent;
- The right to object to processing;
- The right to data portability.
If you wish to exercise any of these rights, please contact us via info@thefaithful.net.
These rights are not absolute, meaning we may deny a request in certain cases. If that
happens, we will inform you accordingly.
Please note that withdrawing your consent or objecting to processing does not affect the
lawfulness of the data processing conducted before such withdrawal or objection.
You also have the right to file a complaint with the Dutch Data Protection Authority
(Autoriteit Persoonsgegevens) about our processing of your personal data. Visit
www.autoriteitpersoonsgegevens.nl for more information.
9. Changes to this privacy statement
We reserve the right to amend or update this privacy statement at any time and for any
reason. The most recent version is always available on our website:
www.thefaithfulmarket.com or upon request via info@thefaithful.net.